E-ISSN 2636-8765 | ISSN 2146-9490
 

Original Research 


The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study

Şeyma Kurşun Gök, Ersin Uygun, Gül Dikeç.

Abstract
This study examines the online psychological support experiences of professionals who provide mental health support for refugees during the COVID-19 pandemic. In this study, which was carried out in a phenomenological design, in-depth online interviews were conducted with ten mental health professionals residing in Turkey. The data were analyzed using by thematic analysis. The data obtained from the interview were gathered under five main themes and nineteen sub-themes. In these main themes, the prejudices of mental health professionals towards online psychological support and the adaptation processes to this process; the advantages and disadvantages of online psychological support, the emotions experienced during the online psychological support process, and coping methods in some problematic situations were obtained when working with refugees. At the beginning of the difficulties reported by mental health professionals, there were the difficulties of providing online psychological support to refugees with limited opportunities during the pandemic period and the challenges caused by external problems in working with psychological issues online. It was determined that their most important need was to learn the intricacies of maintaining mental health care during a crisis. For this reason, it is thought that mental health professionals working with refugees need more support and that more work should be done in the field.

Key words: COVID-19, refugee, mental health, online, psychosocial.


 
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How to Cite this Article
Pubmed Style

Gok K, Uygun E, Dikec G, . The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. JCBPR. 2023; 12(3): 264-278. doi:10.5455/JCBPR.155223


Web Style

Gok K, Uygun E, Dikec G, . The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. https://www.jcbpr.org/?mno=155223 [Access: December 04, 2023]. doi:10.5455/JCBPR.155223


AMA (American Medical Association) Style

Gok K, Uygun E, Dikec G, . The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. JCBPR. 2023; 12(3): 264-278. doi:10.5455/JCBPR.155223



Vancouver/ICMJE Style

Gok K, Uygun E, Dikec G, . The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. JCBPR. (2023), [cited December 04, 2023]; 12(3): 264-278. doi:10.5455/JCBPR.155223



Harvard Style

Gok, . K., Uygun, E., Dikec, G. & (2023) The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. JCBPR, 12 (3), 264-278. doi:10.5455/JCBPR.155223



Turabian Style

Gok, Şeyma Kurşun, Ersin Uygun, Gul Dikec, and . 2023. The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. Journal of Cognitive-Behavioral Psychotherapy and Research, 12 (3), 264-278. doi:10.5455/JCBPR.155223



Chicago Style

Gok, Şeyma Kurşun, Ersin Uygun, Gul Dikec, and . "The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study." Journal of Cognitive-Behavioral Psychotherapy and Research 12 (2023), 264-278. doi:10.5455/JCBPR.155223



MLA (The Modern Language Association) Style

Gok, Şeyma Kurşun, Ersin Uygun, Gul Dikec, and . "The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study." Journal of Cognitive-Behavioral Psychotherapy and Research 12.3 (2023), 264-278. Print. doi:10.5455/JCBPR.155223



APA (American Psychological Association) Style

Gok, . K., Uygun, E., Dikec, G. & (2023) The Experiences of Mental Health Professionals Providing Online Psychological Support to Refugees During the COVID-19: A Qualitative Study. Journal of Cognitive-Behavioral Psychotherapy and Research, 12 (3), 264-278. doi:10.5455/JCBPR.155223